Cordi

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Posts by Cordi

Fly the Friendly Skies — Or Not?

Thursday, June 10th, 2010

Posted in customer service, Practical Advice | 1 Comment

At Starbucks, Customer Satisfaction Key To Strong Bottom-Line

Wednesday, May 26th, 2010

Posted in Practical Advice | No Comments

Customer Dissatisfaction Hurts Your Bottom-Line

Thursday, March 25th, 2010

Tags: customer profitabilty, customer segmentation, customer service
Posted in Practical Advice | No Comments

Selling Technology Solutions to the larger SMB market place

Wednesday, March 24th, 2010

Tags: customer profitabilty, profitable small business, small and medium business, strategic business management
Posted in Methodologies, Practical Advice | No Comments

Our research proves that an effective WIN/LOSS ANALYSIS process IS the 21st century “CANARY IN THE COAL MINE”

Wednesday, March 24th, 2010

Tags: current recession, customer profitabilty, forecasting, profitable small business, small and medium business, strategic business management
Posted in Methodologies, Practical Advice | No Comments

Marketing By-The-Numbers

Tuesday, March 2nd, 2010

Tags: current recession, customer profitabilty, forecasting, profitable small business
Posted in Methodologies, Practical Advice | No Comments

True Operational Excellence is Always the Result of Good Go-to-Market Strategy

Friday, February 19th, 2010

Tags: current recession, profitable small business, strategic business management
Posted in Methodologies, Practical Advice | No Comments

Steering Your Small or Medium Business through the Shoals of 2010 Recovery

Thursday, February 11th, 2010

Tags: current recession, profitable small business, small and medium business, small business
Posted in Methodologies, Practical Advice | No Comments

The Importance of Customer Segmentation

Wednesday, February 3rd, 2010

Tags: customer profitabilty, customer segmentation, small and medium business
Posted in Practical Advice | No Comments

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